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There are a few simple steps to start your signage or lettering project.

  1. Let me know what you need!
    What would you like your signage or lettering to say? Order via the signage pages or email hello@inkify.net and let's get the ball(point) rolling!
  2. Your signage or lettering is designed and a draft sent to you.
    I'll create a custom design and send it via email for your review. A 50% deposit is required before moving to the next stage.
  3. You approve the design and make any changes.
    Is something spelled incorrectly? Does it need more colour? Now is the time to let me know your amendments.
  4. Artwork commences.
    This phase can take 3-5 days depending on the project size and my availability. Rush orders are accepted at additional cost.
  5. Once the job is complete, I’ll send a photo to you.
    Before being sealed and posted, I’ll send you a photo via email. 
  6. Final payment due.
    Any outstanding amount is due before pickup or postage. Inkify accepts e-transfers, cash or cheque. 
  7. Pickup or delivery
    Come and grab your order! I work from home at Runaway Bay on the Gold Coast, Australia. Delivery is always an option so let me know when and where and I’ll try to make it happen. Final payment is due before delivery.

Payment
Inkify accepts e-transfers, cash or cheque. We endeavour to make sure all pricing listed on this website is up-to-date and correct.

Providing your own materials
If you are providing marble tiles, cardstock, stained timber or painted blackboards to us, then you will only pay for the artwork. Inkify will send clear instructions to prepare – this is essential to guarantee the same finish as if we were providing the materials. Inkify requires 4 weeks between drop off and pick up of your completed artwork.

Turnaround time
Standard turnaround time is between 14–21 days, depending on availability and receipt of payment.

Cancellations, Returns and Exchanges
We ask that any cancellations or changes to your order be submitted via email within 24 hours of placing your order. Should packages be undelivered or refused, the buyer will still incur all artwork, postage and handling charges.

Postage
Orders are sent from the Gold Coast via Australia Post or Startrack. Should international postage be required, duties or customs fees incurred are the responsibility of the buyer. Should items be damaged during postage, this is not the responsibility of Inkify. Please report such incidences for follow-up.

Timber Variance
Because timber is a natural product, grain variances may be present and Inkify believe these variations add to the authentic, natural quality of our signage. Subject to “Cancellations, Returns and Exchanges”, Inkify does not offer refunds or exchanges.

Additional Policies and FAQs
All work is copyright © Inkify, ABN 9611584 2438. Work cannot be reproduced, altered or used without written permission from Inkify. All rights reserved. In purchasing any Inkify products, you agree that the terms and conditions will be interpreted under the laws of Australia.

All stationery and signage photography on this site belong to Inkify and its clients.

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